Tariff

Terms & Conditions

Breakfast

Breakfast is served between 8am and 9am. Please contact us in advance of your stay with any specific dietary requirements or allergies.

​Deposit

We require a fully refundable deposit of 50% of your total booking fee to reserve your accommodation. The remaining balance is due 7 days prior to arrival.

Arrival

Check in is between 4pm and 6pm. Please advise us if you anticipate arriving outside of these hours.

Departure

Check out is by 10am. Please ensure you leave your keys on departure.

Keys

One set of keys is provided per room. If they are lost or not returned on departure, the card used to make your reservation will be debited a replacement fee of £30.

Bicycle Storage

We have secure bicycle storage available for a limited number of bikes. It is police approved and has a level 1 rating by the Loss Prevention Certification Board; however we recommend you bring your own lock to secure your bike(s) inside the facility. Users of the bike storage facility do so at their own risk.

Personal Property

Duchy House accepts no responsibility for lost, stolen or damaged items unless caused by the negligence or wilful act of the owners or staff.

Non Smoking

Duchy House is a Non-Smoking and Vaping establishment. This applies to all areas of the house including the front terrace.

Special offers

Booking direct with us guarantees that you will pay the best price available.

Children & Pets

Children over the age of 5 are welcome. Unfortunately we do not accept pets.

​Groups

Duchy House can sleep up to 11 people and is the ideal location for families and friends looking to celebrate a special occasion and stay together.  Please contact us directly before making a booking.

​Cancellation

You may cancel your booking up to 7 days before check-in and your deposit will be refunded, less a £5 charge. If you cancel within 7 days for any reason (including coronavirus related issues), you will be charged for your entire booking unless we are able to re-sell your room(s).

Should we need to cancel your stay for any reason, Duchy House B&B will not be held responsible for any losses that you incur as a result. We will endeavour to give as much notice as is practically possible and refund you in full.

We recommend you have suitable travel insurance in place to cover any cancellations and eventualities, including coronavirus related issues.

Accessibility

All bedrooms are located on the first floor, accessed via the staircase. If you need assistance with your luggage, please do not hesitate to ask.

Personal Property

Duchy House accepts no responsibility for lost, stolen or damaged items unless caused by the negligence or wilful act of the owners or staff.

Parking

Limited parking is available in our private car park to the rear of the house, on a first come, first served basis. Users of the car park do so at their own risk.

Free on road parking is available directly opposite the house, or a pay and display car park is two minutes walk away.

Compliance

By making a booking you agree to these terms and conditions, and that you are aged over 18 years old.

You agree that the card used to pay for the booking may be charged in the event of damage to the room, loss of keys or smoking on the premises.